Last updated: 16/06/2025

Privacy policy

Cadmium (“we”, “us”, or “our”) provides a bioinformatics platform for users to manage and analyse genomic data. This Privacy Policy explains how we collect, use, and protect your information.

What We Collect

We may collect:

  • Your name and email address (for account creation)

How We Use It

We use your data to:

  • Provide and improve our service

  • Communicate with you

  • Ensure the security of our platform

Data Privacy

We do not share your data with third parties except:

  • Service providers (e.g., cloud hosting)

  • When required by law

Any biological data uploaded to Cadmium should be anonymised. Users are solely responsible for ensuring no personally identifiable information is uploaded.

Your Rights (under GDPR)

You can:

  • Access or delete your data

  • Withdraw consent

  • Contact us via email for privacy questions

Security

We use industry-standard practices to protect your data.

Terms of Service

By using Cadmium, you agree to these Terms.

Use of Service

Cadmium provides tools for managing and analysing biological data. You agree to use it only for lawful research or analytical purposes.

Account Responsibility

You’re responsible for your account and all activities under it. You agree not to upload any unsecured personally identifiable genetic or health information.

Data and Intellectual Property

You retain ownership of your uploaded data. We do not claim ownership. You grant us permission to process your data to provide our service.

Disclaimers

Cadmium is provided “as is.” We make no guarantees about the accuracy of analysis results or system uptime.

Termination

We reserve the right to suspend or terminate access for violation of these terms.

Refund Policy

We want you to be satisfied with Cadmium. If you are not happy with your purchase, you can request a full refund within 30 days of starting your subscription.

To request a refund, contact us at hos@cadmium-io.com with your account information. After 30 days, we do not offer refunds except where required by law.