Last updated: 16/06/2025Privacy policy
Cadmium (“we”, “us”, or “our”) provides a bioinformatics application for users to manage genomic data. This Privacy Policy explains how we collect, use, and protect your information.
What We Collect
We may collect:
Your name and email address (for account creation)
How We Use It
We use your data to:
Provide our service
Communicate with you
Ensure the security of our platform
Data Privacy
We do not share your data with third parties except:
Service providers (e.g., payment facilitation)
When required by law
Any biological or health data uploaded to Cadmium should be anonymised. Users are solely responsible for ensuring no personally identifiable information is uploaded.
Your Rights (under GDPR)
You can:
Access or delete your data
Withdraw consent
Contact us via email for privacy questions
Security
We use industry-standard practices to protect your data.
Terms of Service
By using Cadmium, you agree to these Terms.
Use of Service
Cadmium provides tools for managing and analysing biological data. You agree to use it only for lawful research or analytical purposes.
Account Responsibility
You’re responsible for your account and all activities under it. You agree not to upload any unsecured personally identifiable genetic or health information.
Data and Intellectual Property
You retain ownership of your uploaded data. We do not claim ownership. You grant us permission to process your data to provide our service.
Disclaimers
Cadmium is provided “as is.” We make no guarantees about the accuracy of analysis results or system uptime.
Termination
We reserve the right to suspend or terminate access for violation of these terms.
Refund Policy
We want you to be satisfied with Cadmium. If you are not happy with your purchase, you can cancel your subscription within the 14 day trail period at no cost.
You may cancel your subscription at any point thereafter and you will not be charged again.
To request a refund, contact us at hos@cadmium-io.com with your account information. After 14 days, we do not offer refunds except where required by law.